How do I return my order?Updated 2 months ago
We strongly advise all of our users to use the mirror for as much time as possible in order to see the full benefit of the mirror.
Return Eligibility
MAGIC Mirror: We offer a 30-day return period starting from the date you receive your MAGIC Mirror. This policy also applies to items purchased alongside the mirror as part of a package.
Accessories Only Orders: For standalone accessories, you have 14 days from the date of receipt to request a return.
To qualify for a return, all items must be in their original condition, including:
Original box, foam inserts, plastic mirror cover, and accessories box which includes instruction manual, marketing leaflet, wall mount, and wall tether. Returns that do not meet these requirements will be rejected.
Return Process
Contact Us: To initiate a return, email our team at [email protected] outlining why you would like to return your items. Return requests made over our live chat will also be refused.